01
Web store
Public home, catalogue, cart, checkout, account, deals, and content pages for every shopper.
Part of the commerce flow
Search website
Search products, services, projects…
All products
Digital commerce
Hevra eCommerce
Web and mobile storefronts, catalogues, carts, checkout, loyalty, and last-mile delivery connected to live ERP stock.
Web and mobile store
ERP-backed stock
Last-mile delivery
Loyalty and wallet
Platform capabilities
One store. Connected commerce.
Sell on the web and in the app, then run catalogue, checkout, loyalty, and last-mile work from the same operation.
Storefront
02
Mobile shopping app
Native app journeys for home, catalogue, cart, orders, OTP login, and push — on the same commerce record as the website.
Part of the commerce flow
03
CMS and store templates
Merchants edit identity, theme, header, hero, sections, footer, and pages, with ready visual templates for different retail styles.
Part of the commerce flow
04
Search and category landing
Typeahead search, mega menus, filters, and category pages for brand, price, colour, size, availability, and offers.
Part of the commerce flow
05
Assistant and WhatsApp
In-store chat that finds products and explains delivery, plus WhatsApp on product pages, carts, and confirmation.
Part of the commerce flow
06
Languages, SEO, and legal pages
English, Arabic, and Kurdish with RTL, page titles, structured data, PWA install, cookie consent, and policy pages.
Part of the commerce flow
Catalogue
07
Product catalogue
Multilingual products with SKU, barcode, rich copy, images, brand, price, discount, and a live ERP stock link.
Part of the commerce flow
08
Departments, categories, and brands
Three-level taxonomy and a brand directory with images, banners, and home placement.
Part of the commerce flow
09
Variants, specs, and media
Option groups, per-option price and stock, specification tables, galleries, and media collections.
Part of the commerce flow
10
Merchandising and deals
Home flags, scheduled banners, offer targeting, and a public deals page for campaign products.
Part of the commerce flow
11
Gifts, related, and compare
Gift-with-purchase, related and frequently-bought rails, and a compare page for attributes and prices.
Part of the commerce flow
12
Import, export, and ERP stock
Spreadsheet jobs for catalogue data, with displayed stock taken from ERP available quantity.
Part of the commerce flow
13
Seller markets and suppliers
Multi-vendor markets with warehouses, delivery rules, commission, and supplier submissions before they go live.
Part of the commerce flow
Orders and checkout
14
Cart and wishlist
Option-aware carts for guests and signed-in shoppers, with wishlists that sync after login.
Part of the commerce flow
15
Guest and account checkout
Place an order with name, phone, and location, or check out from saved addresses and a verified profile.
Part of the commerce flow
16
Promo codes, loyalty, and wallet
Percentage codes, points, cashback, and store credit applied on the quote, including first-order offers.
Part of the commerce flow
17
Payments
Cash on delivery, hosted online pay, wallet, or store confirmation from the same checkout.
Part of the commerce flow
18
Orders, tracking, and reorder
Confirmation, guest lookup, status timeline, print, and rebuild a cart from a past order.
Part of the commerce flow
19
Delivery zones, addresses, and drivers
Country, governorate, and city fees, labelled addresses, branch finder, and last-mile driver assignment.
Part of the commerce flow
20
Abandoned carts and reservations
Open carts stay visible to operations, and linked products reserve ERP stock until cancel or delivery.
Part of the commerce flow
Customers and marketing
21
Customer accounts
Phone OTP or password login, profile, addresses, orders, support, and privacy deletion requests.
Part of the commerce flow
22
Reviews, questions, and feedback
Verified product, market, and driver reviews, product questions, and a general feedback inbox.
Part of the commerce flow
23
Loyalty programmes
Rules for completed orders, sign-up, reviews, birthdays, and referrals that award points, cashback, or wallet credit.
Part of the commerce flow
24
Campaigns and notifications
Segmented push, email, SMS, and in-app campaigns, including abandoned-cart and deep-link offers.
Part of the commerce flow
25
FAQs and customer reports
Categorized multilingual FAQs plus exports for inactive, no-order, and cancelled or delivered customers.
Part of the commerce flow
Operations
26
Commerce dashboard
Sales, catalogue, customers, operations, and marketing views with web, mobile, marketplace, and POS filters.
Part of the commerce flow
27
Setup and store settings
A go-live guide plus store name, languages, payments, delivery, currency, rounding, media, OTP, and mobile theme.
Part of the commerce flow
28
Payment providers and currencies
Configure gateways and cash, wallet, or points modes, with USD/IQD pricing and exchange display.
Part of the commerce flow
29
Earnings and payouts
Seller-market earnings splits, driver payouts, and supplier cost and invoice records against orders.
Part of the commerce flow
30
Staff workspace
Internal roles for orders, carts, wishlists, OTP audit, and day-to-day retail operations.
Part of the commerce flow
Connect commerce to the rest of the operation.
Stock, checkout in store, shipping, delivery, and content can sit beside the same customer and order record.
Implementation model
Configured with the people who run the work.
Discovery establishes responsibilities, data, approval paths, integrations, reports, and the operational conditions the platform must support. Delivery then moves through configuration, validation, rollout, training, and continued improvement.
- 01
Discover
Map workflows, responsibilities, data, and constraints.
- 02
Configure
Shape roles, modules, integrations, and reporting.
- 03
Validate
Test with real operational scenarios and responsible teams.
- 04
Operate
Roll out with training, support, and measured improvement.
Explore Hevra eCommerce
See how it fits your organization.
Bring the workflow, constraints, and existing systems. Awrosoft will help define a practical product and implementation path.